Our Office

Your health, comfort, and satisfaction are the primary concerns of the doctors and members of their office staff. Please inform us of any condition which may require special attention or consideration, so we can insure that your visits with us are a pleasant experience. The nature of an oral and maxillofacial surgery practice includes the management of untimely emergencies.

We attempt to accommodate patients who are in distress without disrupting our scheduled appointments, but, this is not always possible. However, we respect the importance of your time, so when we are unavoidably behind schedule, we will attempt to notify you prior to your arrival in our office, so you may have the option of scheduling your appointment at a slightly later time the same day or on another day convenient for you. In this manner we can insure adequate time for your health care. An estimate of your investment for your health care will be provided during the consultation after your personalized treatment plan is discussed.

Our business office encourages payment of professional fees at the time of service and will accept cash, personal check, Visa, or MasterCard for your convenience. Our business office staff will gladly assist you in the preparation of your insurance claim forms, so you may be reimbursed the maximum amount allowed by your particular plan. Please note that some insurance companies reimburse claims on the basis of an average table of allowances rather than a specific percentage of the actual professional fee. If your reimbursement from your insurance company is less than we estimate, because the company utilizes an average table of .allowances, we will not be surprised, since we do not provide merely average health care.

We participate with Delta Dental Plan, accept assignment of benefits from certain insurance companies, and encourage the payment of the patient's portion at the time services are provided. Arrangements for a payment plan may be made with our business office under certain circumstances at the consultation appointment. Statements for outstanding accounts are mailed at the end of each month and payments are appreciated within 10 days. If you fail to make a payment or contact our business office regarding an account which has been delinquent for more than 45 days, our auditor will automatically assign the account to a collection agency.